{"id":65515,"date":"2024-12-31T13:28:38","date_gmt":"2024-12-31T11:28:38","guid":{"rendered":"https:\/\/ppu.gov.ua\/press-center\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\/"},"modified":"2025-01-06T16:34:45","modified_gmt":"2025-01-06T14:34:45","slug":"predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram","status":"publish","type":"press-center","link":"https:\/\/ppu.gov.ua\/en\/press-center\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\/","title":{"rendered":"The Mission Ceases Accepting Citizen Requests via Telegram Messenger Starting January 1, 2025"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dear Citizens, we wish to inform you that as of January 1, 2025, the Mission will no longer accept citizen requests submitted through the Telegram messenger. This decision has been made according to the resolution of the National Cyber Security Coordination Center under the National Security and Defense Council of Ukraine, dated September 19, 2024, aimed at minimizing cyber threats associated with using Telegram messenger.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The decision to cease accepting requests through Telegram is driven by the need to ensure a high level of cybersecurity, particularly in light of Russian information and cyberattacks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For convenient and secure communication with us, you may use the following alternative channels, which comply with modern standards of information protection and personal data confidentiality:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Telephone Lines:<\/strong>\n<ul class=\"wp-block-list\">\n<li>+38 (067) 547 65 75 \u00a0(messengers available: Viber, WhatsApp)<\/li>\n\n\n\n<li>0 800 502 192 (toll-free &#8220;hotline&#8221;)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Email Address:<\/strong>\n<ul class=\"wp-block-list\">\n<li>For inquiries: zvernennia@ppu.gov.ua<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Online Form for Requests:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Available at the following link:<a href=\"https:\/\/cutt.ly\/4wEiHPIP\"> https:\/\/cutt.ly\/4wEiHPIP<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We sincerely thank you for your understanding and trust in our work.<br><\/p>\n","protected":false},"featured_media":65422,"template":"","publication-type":[64],"class_list":["post-65515","press-center","type-press-center","status-publish","has-post-thumbnail","hentry","publication-type-advertisement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Mission Ceases Accepting Citizen Requests via Telegram Messenger Starting January 1, 2025 - Mission of the President of Ukraine in the Autonomous Republic of Crimea<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ppu.gov.ua\/en\/press-center\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Mission Ceases Accepting Citizen Requests via Telegram Messenger Starting January 1, 2025 - Mission of the President of Ukraine in the Autonomous Republic of Crimea\" \/>\n<meta property=\"og:description\" content=\"Dear Citizens, we wish to inform you that as of January 1, 2025, the Mission will no longer accept citizen requests submitted through the Telegram messenger. This decision has been made according to the resolution of the National Cyber Security Coordination Center under the National Security and Defense Council of Ukraine, dated September 19, 2024, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ppu.gov.ua\/en\/press-center\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\/\" \/>\n<meta property=\"og:site_name\" content=\"Mission of the President of Ukraine in the Autonomous Republic of Crimea\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ppu.gov.ua\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-06T14:34:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ppu.gov.ua\/wp-content\/uploads\/2024\/12\/Zobrazhennia-WhatsApp-data_-2024-12-31-o-13.18.33_0da35a87.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1220\" \/>\n\t<meta property=\"og:image:height\" content=\"920\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ppu_gov_ua\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/\",\"url\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/\",\"name\":\"The Mission Ceases Accepting Citizen Requests via Telegram Messenger Starting January 1, 2025 - Mission of the President of Ukraine in the Autonomous Republic of Crimea\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ppu.gov.ua\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Zobrazhennia-WhatsApp-data_-2024-12-31-o-13.18.33_0da35a87.jpg\",\"datePublished\":\"2024-12-31T11:28:38+00:00\",\"dateModified\":\"2025-01-06T14:34:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ppu.gov.ua\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Zobrazhennia-WhatsApp-data_-2024-12-31-o-13.18.33_0da35a87.jpg\",\"contentUrl\":\"https:\\\/\\\/ppu.gov.ua\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Zobrazhennia-WhatsApp-data_-2024-12-31-o-13.18.33_0da35a87.jpg\",\"width\":1220,\"height\":920},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/predstavnytstvo-z-1-sichnia-2025-roku-prypyniaie-pryyniattia-zvernen-hromadian-u-mesendzheri-telegram\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043e\u043b\u043e\u0432\u043d\u0430\",\"item\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Press service\",\"item\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/press-center\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Mission Ceases Accepting Citizen Requests via Telegram Messenger Starting January 1, 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/ppu.gov.ua\\\/en\\\/\",\"name\":\"\u041f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043d\u0438\u0446\u0442\u0432\u043e \u041f\u0440\u0435\u0437\u0438\u0434\u0435\u043d\u0442\u0430 \u0423\u043a\u0440\u0430\u0457\u043d\u0438 \u0432 \u0410\u0420 \u041a\u0440\u0438\u043c\",\"description\":\"The website of the Representation of the President of Ukraine in the Autonomous Republic of Crimea \u2014 a state body whose purpose is to facilitate the implementation of the powers entrusted to the President of Ukraine in the Autonomous Republic of Crimea. 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