The department performs the duties of the press service and provides information support for the activities of the Mission, ensures effective interaction with the media. The unit participates in building an effective model of communication with the citizens of Ukraine who live in the temporarily occupied territory or have moved from the temporarily occupied territory and are in other regions of Ukraine. It is also engaged in informing the society, including the international community, about the situation in the temporarily occupied territory of the Autonomous Republic of Crimea and the city of Sevastopol, developing the communication strategy of the Mission, the action plan for its implementation and monitoring its implementation.