The #CrimeaIsUAbot chatbot is expanding its scope and now Viber users will have access to quick online consultations.
The chatbot #CrimeaIsUAbot makes it possible to get online consultation 24/7 regarding issuing ID cards, birth and death certificates, including updated information on crossing the checkpoints. In addition, samples of documents to be filled in are available there. People can queue up via chatbot.
The Mission’s team is actively working on these issues. Among the instruments to maintain ties and communication with our citizens is providing a different spectrum of administrative, social and other services.
“The State should create tools that could bring administrative and other services as close as possible to the Crimean population. It is not only that it is now possible to visit the Administrative Service Centers directly at the administrative border. We are working on the implementation of online services. The #CrimeaIsUAbot chatbot has already been used by thousands of people from the Crimean peninsula. Viber users also requested a chatbot and we are glad to have the opportunity to present it now. We continue to work on other areas, our ambitious goal with partners is to introduce online notaries for our citizens from Crimea”, – First Deputy Permanent Representative of the President of Ukraine in the Autonomous Republic of Crimea Darya Svyrydova.
The Mission of the President of Ukraine in the Autonomous Republic of Crimea together with the Human Rights organization CrimeaSOS and Ukrainian Helsinki Group have made a presentation of #CrimeaIsUAbot (t.me/CrimeaIsUaBot) in Telegram.